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Shipping policy and Return Policy

运输政策

*为了让我们处理您的订单,请仅以英文填写结帐表格。

1.我们通常会在1-3个工作日内发货。但是由于最近的批量生产,交货时间可能比正常时间长5-7天。由于COVID-19和自然因素,美国发货延迟3-5个工作日或更长时间。

2.送货仅在星期一至星期五进行。

3.由于COVID-19,运输延迟为2-5个工作日。您的订单发货时,您会收到一封电子邮件通知!

4.我们发出订单后,您的追踪号码和快递公司名称将立即通过电子邮件发送。您也可以跟踪 

5.如果您的包裹无法送达,它将自动退还给我们。给我们发电子邮件[email protected]找出重新交付的选择!

标准运输

d UE近期高容量,发货时间可能长于正常。 

美国
低于$ 100的订单-运费$ 5
超过$ 100的订单-运费$ 5
处理时间:1-3个工作日
运送时间:10-20个工作日

其他国家低于 $ 100的
订单 -运费$ 7-12超过$ 100的订单-运费$ 11-28处理时间:1-3个工作日运送时间:10-30个工作日


由于COVID-19导致订单延迟,因此我们目前不提供加急运送服务。  

注意阿根廷,安圭拉,阿富汗,阿尔及利亚,阿尔巴尼亚,安道尔,安哥拉,美属萨摩亚,阿鲁巴,亚美尼亚,安提瓜和巴布达,阿塞拜疆,布韦岛, 巴巴多斯,孟加拉国,百慕大,白俄罗斯,布隆迪,布基纳法索,波斯尼亚和黑塞哥维那,不丹,巴林,文莱,博茨瓦纳,贝宁,伯利兹,玻利维亚,波斯尼亚和黑塞哥维那,喀麦隆,加勒比荷兰, 科科斯(基林)群岛,圣诞节岛,乍得,中非共和国,佛得角,哥伦比亚,柬埔寨, 科摩罗,库克群岛,刚果,智利,哥斯达黎加,科特迪瓦,     开曼群岛,古巴,伊拉克,吉布提,多米尼加,多米尼加共和国,阿曼,也门,格鲁吉亚,赤道几内亚,厄立特里亚,埃塞俄比亚,埃及,厄瓜多尔,萨尔瓦多,法罗群岛,斐济,法属波利尼西亚,福克兰群岛,几内亚,几内亚比绍,加蓬,冈比亚,加纳,圭亚那, 直布罗陀,格陵兰,格林纳达,瓜德罗普岛,根西岛,危地马拉(22个地区中的1个),海地,洪都拉斯,曼岛, 伊朗,印度,以色列,印度尼西亚,冰岛, 牙买加,泽西岛,约旦,哈萨克斯坦,肯尼亚, 吉尔吉斯斯坦,基里巴斯, 科威特,科索沃, 黎巴嫩,老挝,莱索托,利比里亚,利比亚,列支敦士登,马达加斯加,摩纳哥,蒙古,        摩洛哥,马提尼克岛,毛里求斯,马尔代夫,马拉维,马约特岛,摩尔多瓦,缅甸(缅甸),尼日利亚,黑山,纳米比亚,瑙鲁,尼泊尔,尼加拉瓜,尼日尔,纽埃,巴布亚新几内亚,巴拉圭, 菲律宾,秘鲁,巴基斯坦,巴拿马,卡塔尔,卢旺达, 留尼汪,塞尔维亚,南非,南苏丹,斯里兰卡,苏丹,所罗门群岛,索马里, 叙利亚,塔吉克斯坦, 土耳其,突尼斯,坦桑尼亚, 乌干达, 阿拉伯联合酋长国,乌拉圭, 委内瑞拉 和乌克兰不适用由于冠状病毒。     我们将尽快恢复运往这些地区的货物。

美国运输目的地和费率

  • Biubiutoys运送到所有48个连续的美国,阿拉斯加,夏威夷,波多黎各和关岛。
  • 周末和节假日下的订单将在下一个工作日处理。
  • 请注意,我们无法控制的情况,例如自然灾害,假期延误等,可能会导致运输延误和延误。产品的交付将受承运人提供的服务条款的约束。

国际运输

  • 我们的包裹可能会受到您订购的国家/地区的海关费用和进口关税的影响。收款人必须承担所有产生的关税和税款。Biubiutoys无法在结帐过程中确定这些费用。
  • 通常需要9 -18个工作日才能 收到国际订单。产品会在到达您的国家/地区后移交给您当地的邮局,因此,交付时间会因国家/地区而异,具体取决于您的邮政服务的效率和便捷性。
  • 如果您想在包裹已经发货后退还订单,请拒绝包裹。当我们收到退回包裹的跟踪信息时,我们将退还您的订单。
  • 由于不正确或缺少地址信息而退回的订单,运费不予退还。我们很乐意将订单重新运送给您,但是,将物品重新运送到正确的地址将收取额外的运输费用。

Return Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items: 
– Gift cards 
– Downloadable software products 
– Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
– Book with obvious signs of use 
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
– Any item that is returned more than 30 days after delivery 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank.There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]


Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 


If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.



Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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